calistoga, ca hotel - Frequently Asked Questions
Q: Is the water in your pools and spa really mineral water?
A: Yes it is. Thank you to the extinct volcanoes to our north Calistoga and Calistoga Spa Hot Springs rests upon a geothermal mineral field. Our mineral well provides us with the "healing waters" that make Calistoga famous for volcanic ash mineral baths.
Q: Where in the Napa Valley are you located?
A: Calistoga is at the northern tip of the Napa Valley flanked by Highway 29 and the Silverado Trail 35 miles north of the City of Napa.
Q: Where can I go to work out? Do you have a gym?
A: We have a newly renovated fitness center on site.Donavan Almond and the team at Calistoga Fitness conduct classes throughout the day including yoga, water aerobics and personal training. Fees apply for Calistoga Fitness services, more information can be found at www.calistogafit.com
Q: How close is Castello di Amorosa "The Castle?
A: Castello di Amorosa if about 3.5 milessouth of the Lincoln avenue and Highway 29 junction.
Q: Can we walk to downtown Calistoga?
A: Yes, we are centrally located one block off Lincoln Avenue the "Main Street" of Calistoga.
Q: Do you have a shuttle service?
A: Calistoga Shuttle is an on-demand transit service within city limits for the general public. No advanced reservations are required. The comfortably heated and air conditioned shuttle is wheelchair accessible. The Shuttle connects with the VINE Transit service. To see Calistoga Shuttle Maps and Schedules, click here.
Q: Are there wineries or tasting rooms close by?
A: There are over 60 wineries and tasting rooms in Calistoga, including Chateau Montelena and Sterling Vineyards Check out Visit Calistoga for more details and to create a personal wine tasting itinerary.
Q: Do you have a pool and spa?
A: We offer four geothermal mineral pools with temperatures ranging from 84 to 104 degrees Fahrenheit. Calistoga is known for their spas and Calistoga Spa Hot Springs is no exception. With eight massage rooms, volcanic ash mineral tubs and steam rooms we can accommodate individuals and small groups. We are not able to offer couples massage in the same room.
Q: Is breakfast included with our room?
A: We do not offer breakfast as there are several wonderful restaurants nearby such as Johnny's and Café Sarafornia both renowned for their breakfast selections.
Q: Can I request a specific room?
A: Many of our repeat guests have their favorite rooms and we try to assign your room and location to your reservation at the time of booking.
Q: What is the cancellation policy?
A: A guest who wishes to cancel their room reservation can do so without a charge up to 72 hours prior to arrival. Any cancellation made within 72 hours of arrival will forfeit the deposit fee.
Q: Where can I view a map of the property?
A: Please click here to view a map of Calistoga Spa Hot Springs.
Q: Is Calistoga Spa Hot Springs pet-friendly?
A: We ask that guests keep their pets at home or with a keeper so that all guests may experience Calistoga Spa Hot Springs in their own manner. Service Dogs are allowed