Frequently Asked Questions

Our room guests enjoy complimentary use of all Geothermal Mineral Pools once your room is ready for check in and until check out. We are happy to introduce our Extended Pool Pass for all guests on the day of their departure. This allows guests to check out of their room and still have use of the Pools until 9:00pm day of departure The pass is $50.00 per person over the age of 2 years old. Complimentary use of lockers, changing areas and shower are included. This pass is not available on the day of arrival. 

Our Check-In time is 3 pm, and Check-Out time is 11 am. Guests will be alerted via text to the phone number on file when your room is ready and prepared for your arrival. We remain committed to providing a clean COVID19 free guest room for all. We cannot extend early arrivals or late checkouts to allow adequate time for our housekeeping team to properly clean each guest room. 

Yes. Thanks to the extinct volcanoes to our north, Calistoga and Calistoga Spa Hot Springs rests upon a geothermal mineral field. Our mineral well provides the healing waters that make Calistoga famous for volcanic ash mineral baths.

Calistoga is at the northern tip of the Napa Valley, flanked by Highway 29 and the Silverado Trail, just 35 miles north of the City of Napa. Located at the foothills of Mount St. Helena in downtown Calistoga, California, Calistoga Spa Hot Springs is surrounded by lush vineyards and the Palisade Mountains, within minutes of beautiful Napa Valley wineries, boutiques, restaurants, and art galleries.

Yes, we are centrally located one block off Lincoln Avenue, the "Main Street" of Calistoga. Stroll along and stop at the quaint stores, art galleries, restaurants, and wine tasting rooms, steps from our hotel.

We offer four geothermal mineral pools with temperatures ranging from 84 to 104 degrees Fahrenheit. Calistoga is known for its spas, and Calistoga Spa Hot Springs is no exception. With eight massage rooms, volcanic ash mineral tubs, and steam rooms, we can accommodate individuals and small groups. We are not able to offer couples massage in the same room.

Castello di Amorosa is 3.5 miles south of Calistoga Spa Hot Springs on the Lincoln Avenue and Highway 29 junction. Designed as a 13th-century Tuscan-style medieval castle complete with a drawbridge and secret passageways, this beautiful winery offers a unique Napa Valley experience that is not to be missed.

Calistoga Shuttle is an on-demand transit service within city limits for the general public. No advanced reservations are required. The comfortably heated and air-conditioned shuttle is wheelchair accessible. The shuttle connects with the VINE Transit service. To see Calistoga Shuttle Maps and Schedules, click here.

Although we do not offer breakfast at the hotel, there are several wonderful restaurants nearby within walking distance, such as Johnny's and Café Sarafornia, both renowned for their breakfast selections and charming atmosphere.

We do have a state-of-the-art fitness center on-site offering cardio and weight training equipment. We also partner with Donavan Almond and the team over at Calistoga Fit, offering the best fitness classes, including yoga, Pilates, water aerobics, and personal training. Fees apply for Calistoga Fit services; more information can be found at www.calistogafit.com

There are over 60 wineries and tasting rooms in Calistoga, including Chateau Montelena and Sterling Vineyards. There are also many tasting rooms just steps from our hotel on Lincoln Avenue. Visit Calistoga for more details and create a personal wine tasting itinerary.

Many of our repeat guests have their favorite rooms, and we try to assign your room and location to your reservation at the time of booking. If you have a room request, please let us know when you make your reservation, and we will do our best to accommodate.

We accept Visa, Mastercard and American Express. At this time we do not accept Discover or Diners Club. A credit card is required to confirm your reservation. We post an advance deposit equal to the first night's room and tax charges to the credit card on file 72 hours prior to arrival. The registering guest must present the credit card on file and a photo identification to check in. This policy is for fraud protection for our guests and Calistoga Spa Hot Springs. 

A guest who wishes to cancel their room reservation can do so without charge up to 72 hours before arrival. Any cancellation made within 72 hours of arrival will forfeit the deposit fee. Please contact us as soon as you can to avoid any charges.

Located in downtown Calistoga, just one block from Lincoln Avenue, our hotel and spa offers an ideal location close to everything. Please click here to view a map of Calistoga Spa Hot Springs.

We ask that guests keep their pets at home or with a sitter so that all guests may experience Calistoga Spa Hot Springs in their own manner. Service Dogs are allowed with proper identification upon check-in. For more information and explanations, please visit Service Animal Definitions per ADA

Volcanic ash is similar to fine sand (silicon) and is Mother Nature's natural skin purifier. Not only is it rich in minerals like sulfur, magnesium, and zinc, its exfoliating properties mean that it removes dead outer layers of skin while it cleanses the skin. Zinc helps heal inflammation. Magnesium salts alleviate inflammatory disorders of the skin and joints. Sulfur has been used to treat every conceivable skin irritation and infection, including acne. The sulfur in volcanic ash also is said to slow down a person's aging process because of its ability to protect against the toxic effects of pollution and radiation.

Enjoy a volcanic ash mud bath at Calistoga Spa Hot Springs. Mud Bath is a centuries-old ritual used to improve joint and muscle pain while removing excess dirt and toxins that will leave you relaxed and rejuvenated. Available Thursday through Sunday.

At Spa Calistoga, a mud bath is a combination of volcanic ash deposits from Mount St. Helena and Mont Konocti blended with peat, clay, and geothermal mineral water. The guest is guided into the mud by an attendant and provided cool water and compresses to help prevent overheating.

At Calistoga Spa Hot Springs, the composition of our mineral water is deemed by Nature's filtering of rainwater through our alluvial Napa Valley soils resulting in a blend of trace mineral and essential elements. Geothermal forces elevate the temperature of the mineral water to 180 degrees Fahrenheit at the source. The mineral pools at Calistoga Spa Hot Springs consist of four unique pools, each designed to revitalize the senses.

We offer day passes to all of our spa guest for an additional charge. Our room guests can enjoy our pools complimentary while they are checked into their room. Room guests can also purchase a pool pass on the day of check out to stay at the pools after check out time.

We know how much you love fitness & working out. At Calistoga Spa Hot Springs, we offer fitness classes for all fitness freaks.

Calistoga Spa Hot Springs offers complimentary high-speed Wi-Fi for guests, making it easy to connect with home and office while you travel. 

The top attractions near Calistoga Spa Hot Springs include Castello di Amorosa winery, Old Faithful Geyser of California, Petrified Forest, and Calistoga's downtown area with its shops, restaurants, and art galleries. Visitors can also enjoy hot air balloon rides, bike tours, and hiking in the nearby hills and mountains.

At Calistoga Spa Hot Springs, we make sure every guest enjoys a comfortable, safe, and seamless experience. We offer hotel and website accessibility features so that each guest can experience the best of what we offer.

If you have questions, please contact us at info@calistogaspa.com or (707) 942-6269.

The nearest airport to Calistoga Spa Hot Springs is Sonoma County Airport, which is located 19.2 miles away from the hotel.

Yes, with the Extended Pool Pass, available for $50 per person, you can use the pools until 9:00 PM on the day of departure.

Yes, the four geothermal mineral pools are open to room guests and those receiving massage treatments.

Check-in is at 3 PM, and check-out is at 11 AM, with text alerts when rooms are ready.

At Calistoga Spa Hot Springs celebrate our loyal guests by providing room rate discounts based on the following:  

Guests who have stayed overnight in a guest room with a minimum of 20 stays since 2005 are entitled to a 30% discount off the Published Room Rate (VP30). Guests who have stayed overnight in a guest room with a minimum of 10 stays since 2005 are entitled to a 20% discount off the Published Room Rate (VP20).

Room rate discount eligibility is extended to only the person who has earned the discount registered into the room. Eligibility is not transferable to other guests. 

The California Department of Health updated the mask-wearing guidance. In general, people do not need to wear masks when indoors or outdoors. However, per CDC recommendations, in areas of substantial to high transmission, people who are not fully vaccinated are encouraged to wear a mask in crowded outdoor settings or during activities involving sustained close contact with other people who are not fully vaccinated.

The guest rooms have been prepared and will be maintained per CDC standards. Our staff will not enter your guest room during your stay unless your room requires maintenance. This means housekeeping will not enter your room to perform stayover service. If you need additional items such as linens, towels, toilet paper, bath amenities, or kitchen items please call the front desk and we will be happy to deliver those to the bench in front of your guest room.