Are guests required to wear masks?
The California Department of Health updated the mask-wearing guidance. In general, people do not need to wear masks when indoors or outdoors. However, per CDC recommendations, in areas of substantial to high transmission, people who are not fully vaccinated are encouraged to wear a mask in crowded outdoor settings or during activities involving sustained close contact with other people who are not fully vaccinated.
What additional steps are being performed to disinfect the guest rooms?
The guest rooms have been prepared and will be maintained per CDC standards. Our staff will not enter your guest room during your stay unless your room requires maintenance. This means housekeeping will not enter your room to perform stayover service. If you need additional items such as linens, towels, toilet paper, bath amenities, or kitchen items please call the front desk and we will be happy to deliver those to the bench in front of your guest room.
Are pools open and safe?
Our 4 geothermal mineral pools are open to guests registered in a room and guests receiving massage treatments and have opted for pool use an additional $50 fee.
What are the check in and check out times at the resort?
Our Check-In time is 3 pm, and Check-Out time is 11 am. Guests will be alerted via text to the phone number on file when your room is ready and prepared for your arrival. We remain committed to providing a clean COVID19 free guest room for all. We cannot extend early arrivals or late checkouts to allow adequate time for our housekeeping team to properly clean each guest room. Our main building is not available for foot traffic at this time.
Is the Spa open?
We are pleased to announce that as of April 1, 2022 we are reopening our spa for Massage Treatments seven days a week. We appreciate the patience our guests have extended us as we navigated the challenges that COVID19 restrictions provided. The Bath House, Mud Baths, and Steam Rooms will remain closed for the time being.
What amenities are open in town?
The Town of Calistoga is once again ready to welcome visitors to enjoy the healing geothermal mineral waters, world-class wineries, farm-to-table restaurants, boutiques, artisan shops, and refreshing outdoor activities. We recommend Calistoga Inn, Evangeline, and Lovina as restaurants with wonderful outdoor patio seating. For up-to-date information about restaurants, markets, boutiques, and shopping opportunities in Calistoga, we encourage you to go to VisitCalistoga.com
as they maintain an up-to-date list of all open vendors.
Is the water in your pools and spa really mineral water?
Yes. Thanks to the extinct volcanoes to our north, Calistoga and Calistoga Spa Hot Springs rests upon a geothermal mineral field. Our mineral well provides the healing waters that make Calistoga famous for volcanic ash mineral baths.
Where in the Napa Valley are you located?
Calistoga is at the northern tip of the Napa Valley, flanked by Highway 29 and the Silverado Trail, just 35 miles north of the City of Napa. Located at the foothills of Mount St. Helena in downtown Calistoga, California, Calistoga Spa Hot Springs is surrounded by lush vineyards and the Palisade Mountains, within minutes of beautiful Napa Valley wineries, boutiques, restaurants, and art galleries.
Can we walk to downtown Calistoga?
Yes, we are centrally located one block off Lincoln Avenue, the "Main Street" of Calistoga. Stroll along and stop at the quaint stores, art galleries, restaurants, and wine tasting rooms, steps from our hotel.
Do you have a pool and spa?
We offer four geothermal mineral pools with temperatures ranging from 84 to 104 degrees Fahrenheit. Calistoga is known for its spas, and Calistoga Spa Hot Springs is no exception. With eight massage rooms, volcanic ash mineral tubs, and steam rooms, we can accommodate individuals and small groups. We are not able to offer couples massage in the same room.
How close is Castello di Amorosa “The Castle?
Castello di Amorosa is 3.5 miles south of Calistoga Spa Hot Springs on the Lincoln Avenue and Highway 29 junction. Designed as a 13th-century Tuscan-style medieval castle complete with a drawbridge and secret passageways, this beautiful winery offers a unique Napa Valley experience that is not to be missed.
Do you have a shuttle service?
Calistoga Shuttle is an on-demand transit service within city limits for the general public. No advanced reservations are required. The comfortably heated and air-conditioned shuttle is wheelchair accessible. The shuttle connects with the VINE Transit service. To see Calistoga Shuttle Maps and Schedules, click here
Is breakfast included with our room?
Although we do not offer breakfast at the hotel, there are several wonderful restaurants nearby within walking distance, such as Johnny's and Café Sarafornia, both renowned for their breakfast selections and charming atmosphere.
Where can I go to work out? Do you have a gym?
We do have a state-of-the-art fitness center on-site offering cardio and weight training equipment. We also partner with Donavan Almond and the team over at Calistoga Fit, offering the best fitness classes, including yoga, Pilates, water aerobics, and personal training. Fees apply for Calistoga Fit services; more information can be found at www.calistogafit.com
Are there wineries or tasting rooms close by?
There are over 60 wineries and tasting rooms in Calistoga, including Chateau Montelena and Sterling Vineyards. There are also many tasting rooms just steps from our hotel on Lincoln Avenue. Visit Calistoga
for more details and create a personal wine tasting itinerary.
Can I request a specific room?
Many of our repeat guests have their favorite rooms, and we try to assign your room and location to your reservation at the time of booking. If you have a room request, please let us know when you make your reservation, and we will do our best to accommodate.
What is the cancellation policy?
A guest who wishes to cancel their room reservation can do so without charge up to 72 hours before arrival. Any cancellation made within 72 hours of arrival will forfeit the deposit fee. Please contact us as soon as you can to avoid any charges.
Where can I view a map of the property?
Located in downtown Calistoga, just one block from Lincoln Avenue, our hotel and spa offers an ideal location close to everything. Please click here
to view a map of Calistoga Spa Hot Springs.
Is Calistoga Spa Hot Springs pet-friendly?
We ask that guests keep their pets at home or with a keeper so that all guests may experience Calistoga Spa Hot Springs in their own manner. Service Dogs are allowed with proper identification upon check-in. For more information and explanations, please visit Service Animal Definitions per ADA
What do mud baths do?
Volcanic ash is similar to fine sand (silicon) and is Mother Nature's natural skin purifier. Not only is it rich in minerals like sulfur, magnesium, and zinc, its exfoliating properties mean that it removes dead outer layers of skin while it cleanses the skin. Zinc helps heal inflammation. Magnesium salts alleviate inflammatory disorders of the skin and joints. Sulfur has been used to treat every conceivable skin irritation and infection, including acne. The sulfur in volcanic ash also is said to slow down a person's aging process because of its ability to protect against the toxic effects of pollution and radiation.
Where to get a mud bath?
Enjoy a volcanic ash mud bath
at Calistoga Spa Hot Springs. Mud Bath is a centuries-old ritual used to improve joint and muscle pain while removing excess dirt and toxins that will leave you relaxed and rejuvenated.
What is a mud bath?
At Spa Calistoga
, a mud bath is a combination of volcanic ash deposits from Mount St. Helena and Mont Konocti blended with peat, clay, and geothermal mineral water. The guest is guided into the mud by an attendant and provided cool water and compresses to help prevent overheating.
What is a mineral pool?
At Calistoga Spa Hot Springs, the composition of our mineral water
is deemed by Nature's filtering of rainwater through our alluvial Napa Valley soils resulting in a blend of trace mineral and essential elements. Geothermal forces elevate the temperature of the mineral water to 180 degrees Fahrenheit at the source. The mineral pools at Calistoga Spa Hot Springs consist of four unique pools, each designed to revitalize the senses.